Knowledge Hub & Customer Support
Frequently Asked Questions
Find authoritative answers on electric two-wheeler buying advantages, AIS-156 battery safety, domestic charging costs, EMPS subsidies, and low-interest EV bank loans.
1. Multi-Brand Purchasing & Test Rides
Why buy from GANGBER EV instead of a single-brand showroom?
Single-brand dealerships are obligated to sell only their specific lineup. GANGBER EV is an independent multi-brand platform. We provide side-by-side comparisons across Ather, Ola, TVS, VIDA, Honda, Revolt, and Ultraviolette, offering unbiased advice tailored to your budget and daily travel distance.
Can I test ride multiple electric vehicle brands in one visit?
Yes! You can test ride multiple electric two-wheelers on the same day to feel the real-world difference in acceleration, suspension comfort, ergonomics, and smart dashboard features.
2. Battery Safety, Range & Charging
What is the lifespan and warranty on EV Lithium-ion batteries?
All electric two-wheelers sold at GANGBER EV feature AIS-156 certified lithium battery packs with smart BMS protection. They are rated for 1,500+ charge cycles (typically 5 to 7+ years of daily riding) and carry full 3 to 5-year OEM manufacturer warranties.
How much does it cost to fully charge an electric scooter at home?
A standard 3.0 kWh to 3.7 kWh battery pack consumes approximately 3 to 3.5 units of household electricity for a 100% full charge. At domestic electricity tariffs (₹6 to ₹8 per unit), a full charge costs around ₹20 to ₹28 for 100+ km of travel (approx. ₹0.15 to ₹0.25 per km).
Are electric two-wheelers safe during monsoons and heavy rain?
Yes. The battery pack, hub/PMSM motor, and wiring harnesses are IP67 certified dust- and water-resistant. They undergo intensive water-wading tests and include automatic short-circuit isolation safety relays.
3. Subsidies, Financing & RTO Registration
How is the Government EMPS / FAME subsidy applied?
Our team handles all subsidy paperwork and portal submissions directly. The approved central/state EV subsidy is deducted directly on your vehicle invoice for reduced on-road pricing.
What documents are needed for fast EV loan sanction?
Required documents include: (1) Aadhaar Card, (2) PAN Card, (3) 3 Months Bank Statement, and (4) Passport Photo. Loan approvals through our banking partners typically take 2 to 4 hours with low down-payment options.
